No Show and Rescheduling
Due to high demand for classes and limited availability, failure to cancel or reschedule within 24 hours of scheduled class is considered a “no-show” and after 72 hrs of initial booking for a class there will be no refund given. Failure to attend your rescheduled class will result in the inability for future scheduling.

Refunds will only be given w/ receipt and only three days after the initial course.

Running Late?
Out of consideration for all of our clients as well as our instructors, if you are more than 10 minutes late for any class, we will require you to reschedule and a $10 rescheduling may be added to your class. 

For certification classes
As for some professions, employers/schools may require different training and our goal is to make sure your requirements are met. Knowing your personal CPR class training requirements is the sole responsibility of the client. We are more than happy to offer possible suggestions for the training that you request, however Traverse Mobile CPR, LLC, is not responsible for clients taking an incorrect class, nor will discounts be given for further training. Click here for class descriptions.

Reprint of certification Cards

All reprint of certification cards will require a $10 reprint fee. All certification cards will be emailed to the students. In the event your certification card is payed for by a facility the reprinted card will be emailed to your facility contact person unless otherwise specified.